IF YOU DO NOT AGREE TO ALL OF THESE TERMS AND CONDITIONS, THEN DO NOT USE OUR SITE/SERVICES.
Before granting you access to certain functions of our Site or Services, you may be required to provide us with personal information such as your email address, your name, company name and address (the “Registration Information” which makes you a “Registered User”). We use this data to issue invoices, and notify you of important changes pertaining to your account.
Subject to conditions, you will be able to review and change the information you submit to us by accessing your Account and entering the new information yourself.
It is your responsibility to always maintain your Registration Information complete, accurate and up-to-date. In addition, Smart Queries may require that you confirm your Registration Information or certain parts of your Registration Information at any time for any reason.
Our Use of Your Personal Information
We use your name and other personal information to identify you as a Registered User in order to give you the full benefits of our Site and Services.
For instance, we use your email address to send registration reminders, to notify you of Services or Site updates, and to send news and special offers.
We provide you the opportunity to opt-out of having your personally identifiable information used for certain purposes when we ask for this information. By way of example only (and not limitation), if you register for an Account but do not wish to receive any additional marketing material, service news or similar from us, you can generally indicate your preference on your Account.
Control of Your Registered Account
Access to your Registered User Account and the Registration Information is generally controlled by username (your email address) and password. It is your responsibility to keep your username and password confidential at all times and you are solely responsible for all activity that occurs in your Account. If you become aware of any unauthorized use of your Account or Registration Information, or any other breach of security, you agree to notify Smart Queries immediately.
Web Visit Information
Smart Queries notes and saves information such as time of day, browser type, browser language, and IP address with each visit to our Site. That information is used to verify our records and to provide more relevant services to Users. For example, Smart Queries may use your IP address or browser language to determine which language to use when showing website content.
Links to Other Sites
Sharing of Information with Third Parties
Smart Queries does not (and will not) sell or rent any of your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that your personal information may be disclosed in the normal course of business as part of Services provided through our Site.
Advertisers. We gather up data across numerous Registered User accounts and disclose such information in a non-personally identifiable manner to advertisers and other third parties for their marketing and promotional purposes. For such purposes, we do not disclose any information that we believe could be used to identify Users personally. Smart Queries may receive a fee or other benefits for providing such information.
Affiliates for Our Operations. We may use third parties (“affiliates”) to facilitate or outsource one or more aspects of the Services that we provide to you (e.g., Transfer services related to payments, search technology, advertising provisions, and other services) and therefore we may provide some of your information directly to these affiliates. We may or may not hold an ownership interest in these affiliates. Affiliates are subject to confidentiality agreements with us and other legal restrictions that restrict or prohibit their use of the information we provide them for any other purpose except to facilitate the specific outsourced service, unless you have explicitly agreed or given your prior permission to them for additional uses. In some instances, the affiliate may collect information directly from you. In these cases, we will strive to tell you of the involvement of the affiliate, but what information you provide them will be up to you.
Agents and Business Entities. We share some of our data, including personal information about you, with our affiliates, subsidiaries, and joint ventures that are committed to serving your online needs and providing related services throughout the world. For example, we use banking institutions to process all funds transfers related to our Services. These companies do not retain, share, store, or use personally identifiable information for purposes other than as related to their service or as otherwise required by law. To the extent that these entities have access to your information, they have assured us that they will treat it at least as protectively as they treat information they obtain from their other users.
Our affiliates, subsidiaries, and joint venturers follow their own privacy practices that may be more or less protective of their users than Smart Queries’ practices described in this document. Smart Queries, its affiliates, subsidiaries, joint ventures, or any combination of such, will share some or all of your information with another business entity should we plan to merge with, or be acquired by, or obtain investment funds from that person or entity.
Legal Requests. Smart Queries cooperates with law enforcement authorities, as well as with other third parties, to enforce laws, intellectual property rights, and to prevent fraud. Although as noted below, we typically require a subpoena or similar legal document prior to doing so, we do reserve the right, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, we can, and you authorize us to, disclose your name, city, state, telephone number, email address, login name, access history, IP address, fraud complaints, and site use history, with or without a subpoena.
Without restricting our rights to do so as noted above, as a general policy we will not disclose your personal information to law enforcement or other government officials without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to protect our rights or to prevent imminent physical harm, financial loss or to report suspected past, present, or future illegal activity. Further, we can, and you authorize us to, disclose to a third party your information, including your name, street address, city, state, zip code, country, phone number, email, and company name, as we in our sole discretion believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringement, piracy, or other unlawful activity.
Smart Queries follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your information is stored on Smart Queries servers located in the United States and in European Union countries. When you enter sensitive information (such as your full name and address) on our registration or order forms, we undertake to encrypt that information using secure socket layer or other similar technology (SSL). We treat data as an asset and strive to protect it from loss and unauthorized access. We employ many different security techniques to protect data from unauthorized access by users whether they are “inside” or “outside” Smart Queries. You understand and agree that “perfect security” does not exist on the Internet or with any digital or physical data collection and retention systems.
Smart Queries personnel are trained appropriately regarding the application of privacy practices and the importance of protecting your information.
If you have any concerns about how we treat your privacy, please let us know at firstname.lastname@example.org.